Refund and Cancellation Policy

Last updated: 22 October 2026

Purchasing is temporarily unavailable. No payments or orders are being accepted through this website.

Digital purchases

The products are downloadable educational PDFs, not physical goods. After successful delivery, purchases are generally non-refundable for a change of mind, subject to applicable law and the exceptions below. A reader’s weight-loss outcome is not a condition of the purchase.

Exceptions

• Duplicate payments: an unintended duplicate charge for the same purchase may be refunded after verification.
• Failed delivery: if the purchased files are not delivered or cannot be accessed, support will investigate and arrange access or an appropriate refund where the failure cannot be resolved.
• Payment errors: incorrect or erroneous charges will be investigated and corrected as appropriate.
• Other legal rights: remedies required by applicable law, including for a defective or materially misdescribed product, remain available.

Cancellations

There is no subscription to cancel. For an order not yet successfully delivered, a cancellation request should be assessed in light of payment and delivery status and applicable law. Successful delivery does not remove statutory rights.

Requests and processing

A request should identify the order, payment reference and issue; never include a password, OTP or full card details. Email transform.robin@gmail.com for assistance. The refund-processing time will be published before purchases are enabled. No processing timeline is promised while sales remain closed.

See Contact Information and the Digital Product Delivery Policy.